Amazon is using AI in almost everything it does

CNN's Rachel Crane goes inside Amazon HQ to see how Amazon uses AI to improve customer experiences, from cashier-less stores to Alexa's new tricks.

"Amazon probably uses AI more extensively than any other company in the world today," Pedro Domingos, a University of Washington professor and author of The Master Algorithm, told CNN Business. "Amazon is a company that wants to do everything, and in AI it has found a technology that is good for everything."

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